Senior Living



CCRCs, Independent Living, Assisted Living and Skilled Nursing Facilities

A lack of information or disruptions in its flow could endanger lives within a long-term care environment. But trying to respond to alarms from multiple systems causes confusion, inefficiencies and distractions among staff, leading to alarm fatigue and negative impacts on resident care. However, situational awareness technology has been used reliably in senior living since 2001, keeping an eye on all of “the stuff” so caregivers can pay more attention to residents. SARA not only saves lives and property through emergency alerting but also enhances resident convenience and comfort. As a blended environment where both health care and hospitality fundamentals need to be at the forefront, situational awareness can transform your community and the life of every resident.

Situational awareness and response management

SARA is an automated alerting engine that integrates life safety, security and environmental controls, turning alarms from these stand-alone systems into detailed alerts for delivery to virtually any communication device – from smartphones and computer screens to public address systems and CCTVs. With the situational awareness SARA provides, the appropriate response can be initiated according to predefined alerting and escalation protocols to make sure the right people get the right information.

Situational awareness applications in senior living communities

Examples of how senior living communities can use SARA include:

  • Integrated alarm management for nurse call (single or multiple systems)
  • Local Mobile Duress with approximate location data
  • Wide-area mobile duress with GPS tracking, fall detection and hands-free, two-way talk
  • Fire and security panel integration
  • Security camera integration for video paging
  • Door/window contact alarms
  • Motion detection
  • Egress/ingress
  • Temperature monitoring/logging (e.g., refrigerators for food and medicine)
  • Operational status of generators, boilers, water heaters, pumps, etc.
  • Presence of water/humidity, smoke, hazardous substances, etc.
  • Medicine reminders
  • Inclement weather alerts
  • General announcements and activity reminders or schedule changes
  • Reporting for compliance, response times, etc.

In-room communication and self-service

Too many seniors still live in digital isolation, and studies show that this demographic is at risk for depression, functional decline and even premature death due to loneliness. This lack of e-enablement led us to develop CATIE as an in-room communication and self-service kiosk for residents of senior living communities. With this solution, residents can stay active, engaged and connected to the world around them for the best quality of life. Relevant content appears at their fingertips along with unlimited self-service options as designed by the community – no keyboards and no training required. CATIE is the amenity to help drive occupancy, efficiency and differentiation while improving the resident experience. 

Mobile health monitoring

Mobile health monitoring is poised for wider adoption, but to be effective it has to be easy to use, discreet and provide meaningful, real-time data that empowers caregivers to intervene. MIMI creates an electronic safety net by offering real-time motion/activity monitoring and automated alerting. MIMI helps manage chronic diseases, prevent falls, reduce hospital readmissions, and enable seniors to age in place with greater dignity and independence.