Healthcare/Nurse Call Systems


Ignorance is no excuse with situational awareness for better risk management

Originally a military term referring to a pilot’s operational status and knowledge of immediate threats, situational awareness is now a broader risk management strategy and an actual technology framework for life safety, security, environmental monitoring and mass notification. With SARA, the Situational Awareness and Response Assistant, any organization can improve communication through automated alerting. If you can read, hear and see what’s happening, then you can do something about it. From a blown fuse to a life-and-death scenario, SARA helps prevent operational disruptions and speeds emergency response in any environment. Real-time and historical reports then let you analyze response times and protocols to identify problem areas. You don’t know what you don’t know, but with SARA you can get a wide view of what’s happening in and around your organization to protect people, property, business and convenience. 

Integrated alarm management and automatic mass notification 

SARA is an automated alerting engine that integrates disparate alarm and communication systems for centralized monitoring, alerting and reporting. Such unification ensures that critical data is collected, processed, analyzed and delivered to the right people so they can deal with an unfolding situation in the right way. Triggering events and the corresponding response plans are predefined in SARA’s modes and actions, ensuring that real-time, detailed notifications reach key individuals, select groups/response teams or entire populations via the designated communication end points – from smartphones to digital signage and virtually any device in between. Because of our expertise in computer-telephony integration (CTI), we can make your existing networks, devices and other software systems work together, without silos, to improve communication and information flow. 

One alerting engine, multiple situational awareness capabilities

Status Solutions works with each customer and our certified partners to design a reliable, scalable and sustainable SARA system customized to meet your needs and work within your current technology infrastructure. The standard is to engineer a SARA solution with freshness and readiness for maximum performance, minimal maintenance and easy administration. The inputs and outputs will differ based on the customer environment, but the outcome is preventing ignorance-based loss by ensuring that awareness transactions – alerts – are delivered to the people who need to know what’s happening, where it’s happening, and what to do about it. During the discovery process, we’ll determine how best to implement your situational awareness framework and its various capabilities: 

  • Centralized monitoring, alerting and reporting for all life safety, security and environmental monitoring systems
  • Mass notification capabilities to broadcast real-time emergency alerts plus general announcements, courtesy reminders and other content
  • Local or premise-based mobile duress with approximate location data through vector mapping
  • Wide-area mobile duress with GPS tracking, fall detection and hands-free, two-way talk
  • Desktop alerts, including color-coded text and audio
  • Video paging to desktops and mobile devices, including live video from security cameras
  • Voice-, Wi-Fi- and cellular-enabled mobile dashboards for built-in, seamless situational awareness on the go
  • Digital signage via CCTV
  • Common-area and/or in-room self-service via tablet-based kiosks
  • Predictive analytics to predict future risks through more personal, proactive and predictive alerting and reporting
  • Assignment of point-of-care alerts to clinician/caregiver mobile devices