The Panasonic KX-NS700 Smart Hybrid PBX is a cost effective legacy and IP communication system for small and medium sized companies that can be flexibly configured and expanded according to your needs.
The KX-NS700 has advanced features and starts from 6 analogue trunks and 18 extensions, up to 288 extensions with an Expansion Unit.
The KX-NS700 is also a unified communication system which has rich IP features such as mobile linking, integrated voice mail and e-mail, instant messaging (chat), and presence information.
It can also use built-in applications, such as a call centre solution, mobile solution, and voice mail system, to provide more efficient work and increased customer satisfaction.
Continually Improving Work Efficiency
It is always important to understand the changes in customer needs and improve the support provided by staff.
Continually performing these measures leads to improved work efficiency.
The KX-NS700 can transfer customer calls without an operator.
This feature provides users with greater flexibility and increases staff productivity. And human resources currently used as operators can be assigned other work.
The KX-NS700 includes an advanced call routing function for small to medium size call centres.
This function can be used without an external CTI server. It enables you to provide voice guidance for customers , automatically record conversations , make ACD monitor/reports , and use NAS (Network Attached Storage). So, you can use these functions to understand problems or opportunities relating to customer service.
Panasonic telephony software comprises new and highly intuitive PC based applications with a screen-based presence and a variety of collaboration tools to simplify and enhance real-time communications.
They have highly desirable features, such as incoming call pop-up, visual presence and availability, an instant indicator of missed calls, one-click access to the company phone directory, chat (instant messaging), and integration with Microsoft Outlook.
IP Software Phone
If you have an internet connection, you can take your phone with your PC to your home or hotel. This enables you install the same functions as the Panasonic KX-NT series to your PC. You can construct a home office environment with a single PC.
- Modular solution
- Integrated applications
- Wireless DECT systems for mobility
- Desktop integration and application support
- Scalability with direct support for up to 262 users (with 3 NS-720 expansion units)
- Computer telephony interface (CRM tools)
- Unified messaging
- Communication Assistant software
- Email integration
- Simple call centre
- Compatible with:
– Multi Cell DECT Wireless Systems
– SIP phones (UT series)
– IP proprietary phones (NT series)
- Lower power consumption
- Eco mode